Privacy policy

PRIVACY POLICY

Last Updated: 20/08/2026

Stuff Basket respects your privacy and is committed to protecting the personal information you provide while using our website.

1. Information We Collect

Depending on how you use our website, we may collect:

  • Name

  • Mobile number

  • Email address

  • Billing address

  • Shipping address

  • PIN code

  • Order details

  • Payment status

  • Customer-support communications

  • Product reviews

  • Device/browser information

  • IP address

  • Website usage information

  • Information collected through cookies and similar technologies

2. How We Use Your Information

We may use your information to:

  • Process and deliver orders

  • Confirm orders

  • Provide customer support

  • Process returns, refunds, and exchanges

  • Send order and delivery updates

  • Prevent fraud and unauthorized transactions

  • Improve our website and services

  • Personalize your shopping experience

  • Send marketing communications where permitted and where you have provided appropriate consent

  • Meet legal, accounting, tax, and regulatory requirements

3. Payment Information

Payments may be processed through third-party payment gateways.

Where applicable, payment information is handled by the relevant payment service provider in accordance with its own privacy and security practices.

4. Sharing Information

We may share necessary information with trusted service providers such as:

  • Courier and logistics partners

  • Payment gateways

  • Technology and hosting providers

  • Customer-support providers

  • Marketing/analytics service providers

  • Fraud-prevention providers

  • Government authorities or regulators where legally required

We only intend to share information reasonably necessary for the relevant purpose.

5. Marketing Communications

Where permitted, we may send promotional communications by email, SMS, WhatsApp, or other communication channels.

You may opt out of marketing communications by following the unsubscribe instructions or contacting us.

Transactional communications such as order confirmations and delivery updates may still be sent when necessary to complete your order.

6. Cookies

Stuff Basket may use cookies and similar technologies to:

  • Keep the website functioning

  • Remember preferences

  • Understand website usage

  • Improve website performance

  • Measure advertising effectiveness

  • Provide relevant marketing where applicable

You can manage cookies through your browser settings and any cookie controls provided on our website.

7. Data Security

We use reasonable technical and organizational measures to protect personal information.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

8. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including order processing, customer support, legal, accounting, tax, fraud-prevention, and regulatory requirements.

9. Third-Party Services

Our website may use third-party services for payments, analytics, advertising, shipping, customer support, hosting, and other functions.

These providers may process information in accordance with their own applicable policies.

10. Children's Privacy

Stuff Basket does not knowingly seek to collect personal information from children in circumstances where such collection is prohibited by applicable law.

11. Your Rights

Depending on applicable law, you may have rights relating to your personal information, including rights to access, correction, deletion, withdrawal of consent, or grievance redressal.

Requests may be sent to:

Email: [PRIVACY/GRIEVANCE EMAIL]

12. Policy Changes

We may update this Privacy Policy from time to time.

Any updated version will be published on this page with a revised "Last Updated" date.

13. Contact

Stuff Basket

Email: stuffbasket.official@gmail.com